Privacy Policy

At Vozan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Business Information

Vozan
22 Rue Dalayrac
Paris, 75002
France

Email: contact@vozan.shop
Phone: +33 5 17 23 09 72

2. Information We Collect

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Time zone
• Pages visited and browsing activity
• Referral source

When you place an order or create an account, we may collect:

• Full name
• Billing address
• Shipping address
• Email address
• Telephone number
• Order details
• Payment confirmation provided by our payment processors

We do not store your complete payment card information on our servers.

3. How We Use Your Information

Your information is used only for legitimate business purposes, including:

• Processing and fulfilling orders
• Providing customer support
• Managing deliveries and returns
• Communicating order updates
• Preventing fraud and unauthorized transactions
• Improving our website and services
• Complying with legal obligations

4. Payment Processing

Payments are securely processed through trusted third-party payment providers. Payment information is encrypted and handled directly by the payment processor in accordance with applicable security standards.

5. Sharing of Information

We may share your information only when necessary with trusted service providers, including:

• Payment providers
• Shipping and logistics partners
• IT and website hosting providers
• Fraud prevention services
• Government authorities where legally required

We do not sell or rent your personal information to third parties.

6. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your shopping cart
• Maintain website security
• Understand website usage
• Improve website performance
• Provide essential website functionality

You may disable cookies through your browser settings; however, some features of the website may no longer function properly.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to certain processing activities
• Request a copy of your personal data
• Withdraw consent where applicable

To exercise your rights, please contact us using the information below.

9. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

11. Children's Privacy

Our website is not directed toward children under the age required by applicable law. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or business changes. The latest version will always be available on our website.

13. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

Vozan
22 Rue Dalayrac
Paris, 75002
France

Email: contact@vozan.shop
Phone: +33 5 17 23 09 72