Terms of Sale

These Terms of Sale govern all purchases made through the Vozan website. By placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Sale.

1. Seller Information

Vozan
22 Rue Dalayrac
Paris, 75002
France

Email: contact@vozan.shop
Phone: +33 5 17 23 09 72

2. Products

We strive to ensure that all product descriptions, specifications, images, and pricing displayed on our website are accurate and up to date. However, slight variations in color, appearance, or packaging may occur depending on your device or manufacturer updates.

All products are subject to availability.

3. Prices

All prices displayed on our website are shown in the applicable currency.

Applicable taxes are included where required by law unless otherwise stated during checkout.

We reserve the right to update prices, promotions, or product availability at any time without prior notice.

4. Order Acceptance

Once your order has been placed, you will receive an order confirmation email acknowledging receipt of your order.

This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order in cases including but not limited to:

• Pricing or technical errors
• Product unavailability
• Suspected fraud or unauthorized transactions
• Violation of these Terms

5. Payment

Payment must be completed before an order is processed.

Payments are securely processed through trusted payment providers available during checkout.

We do not store your complete payment card information.

6. Order Processing

Orders are generally processed within 1–3 business days (Monday through Friday).

Orders placed on weekends or public holidays will begin processing on the next business day.

7. Shipping & Delivery

We provide Free Shipping on all eligible orders.

Estimated delivery time is 3–5 business days after processing.

Total estimated delivery time is 4–8 business days.

Delivery estimates are not guaranteed and may occasionally be affected by customs clearance, weather conditions, carrier delays, or other events beyond our control.

8. Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number, allowing you to monitor your shipment.

9. Returns & Refunds

Customers may return eligible products within 30 days after delivery.

Eligible returns qualify for free return shipping.

Please review our Return & Refund Policy for complete information regarding eligibility, exchanges, and refunds.

10. Order Cancellation

Orders may only be cancelled before they have entered processing or shipment.

If you wish to cancel your order, please contact us immediately after placing your order.

11. Warranty

Products are covered by any applicable legal warranties required under consumer protection laws.

Where a manufacturer's warranty applies, its terms remain the responsibility of the manufacturer.

12. Limitation of Liability

To the maximum extent permitted by law, Vozan shall not be liable for indirect, incidental, or consequential damages resulting from the purchase or use of products sold through this website.

Nothing in these Terms limits your statutory consumer rights.

13. Governing Law

These Terms of Sale shall be governed by applicable consumer protection laws without limiting any mandatory rights available in your country of residence.

14. Contact Information

If you have any questions regarding these Terms of Sale, please contact us.

Vozan
22 Rue Dalayrac
Paris, 75002
France

Email: contact@vozan.shop
Phone: +33 5 17 23 09 72