Terms of service

Terms of Service

Welcome to Vozan. These Terms of Service govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Business Information

Vozan
22 Rue Dalayrac
Paris, 75002
France

Email: contact@vozan.shop
Phone: +33 5 17 23 09 72

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your country or have obtained permission from a parent or legal guardian to use this website.

3. Products and Services

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct any inaccuracies, update information, or discontinue products without prior notice.

4. Pricing

All prices displayed on our website are shown in the applicable currency and include taxes where required by law unless otherwise stated.

We reserve the right to modify prices at any time without prior notice.

5. Orders

After placing an order, you will receive an order confirmation email. This confirmation acknowledges receipt of your order but does not constitute acceptance.

We reserve the right to refuse, cancel, or limit any order if fraud, unauthorized activity, pricing errors, or other exceptional circumstances are suspected.

6. Payment

Payments are processed securely through trusted payment service providers available during checkout.

We do not store your complete payment card information on our servers.

7. Shipping

Shipping times displayed on our website are estimated and may vary due to carrier operations, customs procedures, weather conditions, or other factors beyond our control.

Please refer to our Shipping Policy for complete shipping information.

8. Returns and Refunds

Eligible products may be returned within 30 days in accordance with our Return & Refund Policy.

Please review our Return Policy for full details regarding eligibility and refund procedures.

9. Customer Responsibilities

You agree to provide accurate, current, and complete information when placing an order.

You are responsible for maintaining the confidentiality of your account information where applicable.

10. Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, designs, and other materials, is the property of Vozan or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Prohibited Use

You agree not to use this website to:

  • Violate any applicable laws or regulations.
  • Commit fraudulent or deceptive activities.
  • Upload malicious software or harmful code.
  • Interfere with the operation or security of the website.
  • Infringe upon intellectual property rights.

12. Disclaimer of Warranties

Our website and services are provided on an "as available" and "as is" basis without warranties of any kind except where required by applicable law.

13. Limitation of Liability

To the maximum extent permitted by law, Vozan shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits any mandatory consumer rights provided under applicable law.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, process, and protect your personal information.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon publication on this website.

Your continued use of the website after any updates constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing consumer transactions, without affecting any mandatory consumer rights available in your country of residence.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Vozan
22 Rue Dalayrac
Paris, 75002
France

Email: contact@vozan.shop
Phone: +33 5 17 23 09 72